"Taxpayers must be the focus of the IRS's strategy to improve customer service." NTA Nina Olson says an omnichannel approach of online and in-person service must be applied. https://t.co/gXPdX0DObr #ImproveIRS #TaxDay

"Taxpayers must be the focus of the IRS's strategy to improve customer service." NTA Nina Olson says an omnichannel approach of online and in-person service must be applied. https://t.co/gXPdX0DObr #ImproveIRS #TaxDay

— Valley Tax Law (@valleytaxlaw) April 17, 2018

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